PUBLIC OFFER
on the use of the website and participation in lottery games
Version dated 19 January 2026
1. General Provisions
This Public Offer (hereinafter referred to as the “Offer”) defines the terms and conditions for using the
official website x2.kg (hereinafter referred to as the “Website”), the procedure for User
registration, as well as the terms for concluding and executing an agreement for participation in lottery
games.
The operator of the Website and the entity providing services to Users is X2 Limited Liability Company
(LLC “X2”) (hereinafter referred to as the “Operator”).
The Operator carries out its activities in accordance with the legislation of the Kyrgyz Republic, including
but not limited to:
— the Law of the Kyrgyz Republic “On Lotteries” dated 21 December 2023 No. 214;
— the Law of the Kyrgyz Republic “On Counteracting the Legalization (Laundering) of Criminal Proceeds
and the Financing of Terrorist Activities” dated 31 July 2018 No. 87;
— the Law of the Kyrgyz Republic “On Personal Data Information” dated 14 April 2008 No. 58;
— other regulatory legal acts of the Kyrgyz Republic.
Use of the Website, registration of a user account, and performance of any actions using the Website
shall constitute the User’s full and unconditional acceptance of the terms of this Offer.
The agreement for participation in a lottery game is concluded electronically and shall be deemed
concluded from the moment an electronic lottery ticket is registered in the Operator’s system.
2. User Requirements
Participation in lottery games is permitted only for individuals who have reached the age of 18
(eighteen) years.
By registering on the Website, the User confirms that:
— they act on their own behalf;
— they provide accurate and personal data belonging to them;
— they do not use personal data belonging to third parties.
3. Personal Data and Notifications
By registering on the Website and accepting the terms of this Offer, the User gives consent to the
Operator for the processing of their personal data for the following purposes:
— user registration;
— provision of Website services;
— accounting of bets;
— payment of winnings;
— compliance with the legislation of the Kyrgyz Republic.
The User agrees to receive informational messages from the Operator sent via:
— SMS messages;
— email;
— push notifications;
— other communication channels.
Such messages may be required for the proper functioning of the Website, confirmation of User actions,
and informing Users about tickets and winnings.
Withdrawal of Consent
The User has the right at any time to withdraw their consent to receive informational and/or advertising
messages by sending a corresponding notification to the Operator using the methods specified on the
Website.
Withdrawal of consent shall not affect:
— messages necessary for the performance of the agreement;
— messages required to ensure the functioning of the Website;
— messages required to comply with the legislation of the Kyrgyz Republic.
Withdrawal also does not affect the legality of personal data processing performed prior to such
withdrawal.
4. Lottery Rules and Their Priority
The User’s participation in each specific lottery game is carried out in accordance with the Rules of the
respective lottery, published on the Operator’s Website.
The Rules of each specific lottery are an integral part of this Offer and contain:
— participation conditions;
— ticket price or bet amount;
— procedure for formation and distribution of the prize fund;
— rules for determining winnings;
— procedures and deadlines for the payment of winnings.
In the event of any conflict between this Offer and the Rules of a specific lottery, the Rules of the
respective lottery shall prevail.
The Operator has the right to publish new lottery games on the Website and approve new versions of
lottery rules without amending this Offer, provided that such rules are published on the Website.
5. Account and Access
The User is solely responsible for maintaining the confidentiality and security of the access credentials to
their account, including the login, password, verification codes and other authentication means.
All actions performed using the User’s account shall be deemed to have been performed personally by
the User.
In order to obtain the right to deposit funds, participate in lottery games, purchase lottery tickets,
receive winnings and carry out any other operations related to the lottery account, the User must
complete the verification/identification procedure in accordance with the procedure established by the
Operator and the requirements of the legislation of the Kyrgyz Republic.
A User who has not completed verification/identification, as well as a User whose
verification/identification has been revoked, suspended, declared invalid or requires re-verification, shall
not be entitled to participate in lottery games, purchase lottery tickets, deposit funds, withdraw funds,
receive winnings or carry out any other operations on the lottery account, regardless of whether there
are funds available on the account balance.
The Operator shall have the right to temporarily restrict or suspend the User’s access to the personal
account, lottery account and/or certain functions of the Website in cases of violation of the terms of this
Offer, detection of inaccurate data, failure to complete verification/identification or revocation of
verification/identification, as well as where it is necessary to comply with the requirements of the
legislation of the Kyrgyz Republic or mandatory instructions of authorized state bodies.
6. Payments and Winnings
User funds are recorded on an electronic balance (lottery wallet) created within the Website or through
payment services of the Operator’s partners.
The procedure for topping up the balance, accounting of bets, and payment of winnings is determined
by:
— this Offer;
— the Rules of specific lotteries;
— the terms of relevant payment services.
The right to receive winnings arises when:
— the conditions of the relevant lottery rules are fulfilled;
— the electronic ticket has been properly registered in the Operator’s system.
In accordance with the Tax Code of the Kyrgyz Republic, lottery winnings exceeding the the established
tax-exempt threshold are subject to personal income tax at a rate of 10%.
As of the date of publication of this Offer, the tax-exempt threshold amounts to 5,000 (five thousand)
KGS per single winning.
In case this threshold is exceeded, the Operator acts as a tax agent and withholds personal income tax
from the amount of the winning at the moment it is credited to the User’s balance (lottery wallet).
6.1. Refund of Funds
The User has the right to request a refund of funds credited to their electronic balance (lottery wallet) in
the cases and under the procedure provided in this section.
Refunds may be made under the following conditions:
— the refund is made within the amount of the remaining funds available on the User’s electronic
balance at the time the refund request is submitted;
— there are no pending gaming operations;
— the User’s account is not blocked due to violations of the legislation of the Kyrgyz Republic or the
terms of this Offer.
A refund request may be submitted by the User through:
— the personal account on the Website;
— or by contacting the Operator’s customer support service.
Refunds shall be processed using the same payment method that was used for the deposit, unless
otherwise provided by the rules of the relevant payment system or the legislation of the Kyrgyz Republic.
The refund request shall be processed within up to 10 days from the moment the Operator receives the
request.
The actual time for funds to be credited depends on the terms of the relevant bank or payment system
used for the refund.
6.2. Payment Systems
Balance top-ups and other payment operations on the Website may be carried out using payment
systems and banking services of the Operator’s partners.
Information about available payment systems, including their logos, is published on the Website:
— on payment pages;
— within the user account interface.
The use of payment systems is carried out in accordance with the rules and terms established by the
respective payment systems.
6.3. Bonus Policy
6.3.1. The Operator reserves the right, at its sole discretion, to conduct marketing, advertising, bonus,
and other incentive promotions that may award Participants bonuses, bonus tickets, promo codes,
additional game options, discounts, cashback, incentive accruals, or other forms of bonus rewards.
6.3.2. The terms of accrual, use, limitations, validity periods, cancellation procedure, and other rules for
applying bonuses are determined by the rules of the relevant promotion, published on the Operator's
Website and/or in the Participant's Personal Account.
6.3.3. Bonuses are not considered Participant funds, are not exchangeable for cash, and cannot be
withdrawn from the Participant's account unless otherwise expressly provided in the rules of the
relevant promotion.
6.3.4. The Operator reserves the right to refuse to credit bonuses, suspend their use, or cancel bonuses
if a violation of this Offer, the rules of the promotion, abuse of the bonus program, creation of multiple
accounts, use of false information, a technical error, or other dishonest actions on the part of the
Participant is detected.
6.3.5. Participation in the promotion is voluntary. The Participant's use of a bonus constitutes their
agreement to the rules of the relevant promotion.
7. Promotions and Bonus Programs
7.1. The Operator reserves the right to conduct temporary or permanent promotions, bonus programs,
sweepstakes, promotional campaigns, and other incentive events aimed at promoting the Operator's
lottery products and services.
7.2. The rules for a specific promotion are published on the Operator's Website, in the Participant's
Personal Account, and/or by other means determined by the Operator.
7.3. In the event of a conflict between this Offer and the rules for a specific promotion, the rules for that
specific promotion, with respect to the terms and conditions of that promotion, shall apply, unless such
conflict with the laws of the Kyrgyz Republic and the terms of this Offer.
7.4. The Operator reserves the right to modify, suspend, or terminate a promotion, unless otherwise
provided for in the rules of the relevant promotion. Changes to the terms of a promotion do not apply to
bonuses already used, except in cases of a technical error, abuse, or violation by the Participant of this
Offer or the rules of the promotion.
7.5. Bonuses awarded as part of promotions are incentives and do not guarantee winnings.
7.6. Each Participant may participate in the promotion only from one registered account.
7.7. The Operator reserves the right to request additional identification or data verification from the
Participant before crediting, using, or paying out winnings obtained using the bonus, if such verification
is necessary to comply with the law, promotion rules, security requirements, or to prevent abuse.
8. Acceptable Use of the Website
The User undertakes to use the Website, their user account, and the Website services in good faith and
solely for the purpose of participating in lottery games.
The use of the Website and related services is prohibited in any manner that:
— violates the legislation of the Kyrgyz Republic;
— violates the terms of this Offer;
— creates a risk of harm to the Operator, its partners, or third parties.
If actions are identified that do not correspond to the normal purpose of participating in lottery games
or that create legal or operational risks for the Operator, the Operator has the right to take measures
provided for in this Offer and permitted by the legislation of the Kyrgyz Republic.
9. Liability
Participation in lottery games is voluntary and involves an element of chance.
The Operator does not guarantee any winnings and shall not be liable for User expectations that are not
based on the Rules of specific lotteries.
The Operator shall not be liable for interruptions in the operation of the Website caused by
circumstances beyond its control, including:
— failures of communication networks;
— failures of equipment;
— failures of services provided by third parties.
10. Amendments to the Offer
The Operator has the right to amend the terms of this Offer unilaterally.
A new version of the Offer shall come into force from the moment it is published on the Website.
Continued use of the Website after such amendments shall constitute the User’s acceptance of the new
version of the Offer.